Everything you need to know about filing own-damage insurance claims

When it comes to car insurance, one of the most important aspects to understand is the own-damage insurance claim. This type of claim allows you to seek compensation for damages to your vehicle, even if you were at fault in an accident. Whether you're a new driver or a seasoned motorist, knowing the ins and outs of own-damage claims can save you time, money, and stress in the event of an accident.

An own-damage insurance claim is a request for compensation made to your insurance company for damages to your vehicle that you're responsible for. This type of claim is only available if you have comprehensive car insurance coverage. According to insurance experts, "Own-damage claims cover repairs to your vehicle resulting from accidents, regardless of who is at fault".

Eligibility for Own-Damage Claims

To be eligible for an own-damage claim, you must meet two primary criteria. First, your insurance policy must be active at the time of the incident. Second, you must have comprehensive insurance coverage. Without comprehensive coverage, you cannot make an own-damage claim, and you'll be responsible for covering the repair costs out of pocket.

Types of Incidents Covered

Own-damage claims cover a wide range of incidents. These include single-vehicle accidents (such as hitting a lamp post or road divider), collisions with animals, windshield damage from debris, and even damage caused during a test drive. It's important to note that "Own-damage claims are not limited to accidents caused by other parties. They can cover various situations where your vehicle sustains damage".

The Claim Process

If you need to make an own-damage claim, there are several steps you should follow. First, assess the damage to your vehicle and contact your insurance company if severe damage requires towing. Next, take photos of the accident scene and gather information from any other parties involved. It's crucial to file a police report within 24 hours of the accident.

Impact on No-Claim Discount (NCD)

One downside of making an own-damage claim is that it will affect your No-Claim Discount (NCD). Your NCD rate will reset to 0% for the following year, which can result in higher premiums. However, there are exceptions. As noted by insurance professionals, "In some cases, such as non-fault damage or if you have additional coverage for specific parts like car mirrors, your NCD may not be affected".

When You Can't Make an Own-Damage Claim

There are situations where you cannot make an own-damage claim. These include if you don't have comprehensive coverage, if you're not at fault in an accident (in which case you'd make a third-party claim), or if you don't possess a valid driving license. It's essential to understand these limitations to avoid surprises when you need to make a claim.

The Importance of Comprehensive Coverage

Given the benefits of own-damage claims, it's clear why comprehensive coverage is so valuable. It provides a safety net for a wide range of incidents, including those where you're at fault. As insurance experts advise, "We recommend renewing with a comprehensive plan to enjoy ample protection for your vehicle".

Other Parties Involved in the Accident

If you're in an accident where you're at fault, it's important to understand how it affects the other party. They can make a claim under your insurance policy, regardless of whether you have comprehensive or third-party coverage. This claim won't affect their NCD, but it will reset yours to 0%.

Documenting the Incident

Proper documentation is crucial for a successful own-damage claim. Take photos of the damage to all vehicles involved, gather contact information and details from other parties, and ensure you file a police report promptly. These steps can significantly smooth the claims process.

Repairing Your Vehicle

When making an own-damage claim, you'll need to take your vehicle to one of your insurance company's approved workshops. This ensures that the repairs are carried out to the insurer's standards and that the claim process goes smoothly. Be prepared to provide necessary documents, including the police report, your insurance policy, identification, and driving license.

Comparing Insurance Policies

Given the importance of comprehensive coverage for own-damage claims, it's crucial to compare different insurance policies when it's time to renew. Look for policies that offer the best coverage for your needs and budget. As insurance professionals suggest, "Visit insurance comparison websites to purchase a comprehensive plan. You may compare across multiple brands and choose a policy that suits your needs".

In conclusion, understanding own-damage insurance claims is essential for every car owner. It provides peace of mind knowing that you're covered even in situations where you're at fault. By familiarizing yourself with the claim process, eligibility criteria, and impact on your NCD, you can make informed decisions about your car insurance and be prepared in case of an accident.