Meta Was Criticised for ‘Tone Deaf’ WhatsApp Minimum Age Change

In an era where digital platforms are increasingly under scrutiny for their impact on young users, Meta's recent decision to lower the minimum age requirement for WhatsApp users in the UK and EU from 16 to 13 years old has stirred significant controversy. Critics argue that this move, far from being a mere policy adjustment, reflects a deeper disregard for the well-being and safety of children in the digital space.

Daisy Greenwell, co-founder of the British campaign group Smartphone Free Childhood, has been vocal in her criticism of Meta's decision. "WhatsApp is putting shareholder profits first and children’s safety second," Greenwell stated, highlighting the widespread concern that the tech giant is prioritizing its bottom line over the protection of its youngest users. This sentiment is echoed by many who see WhatsApp as a gateway to the broader, often perilous world of social media. "Reducing their age of use from 16 to 13 years old is completely tone deaf and ignores the increasingly loud alarm bells being rung by scientists, doctors, teachers, child safety experts, parents, and mental health experts alike," Greenwell added.

The criticism isn't limited to campaign groups. Vicky Ford, a Conservative MP and member of the education select committee, labeled Meta’s decision as “highly irresponsible,” pointing out the lack of consultation with parents as a major oversight. Furthermore, Prime Minister Rishi Sunak has expressed his concerns, emphasizing the role of the upcoming Online Safety Act in regulating social media companies to protect children from harmful material.

Despite the backlash, WhatsApp has defended its decision, stating that the change aligns the app's age limit with the majority of countries and that protections are in place. However, this assurance does little to quell the fears of parents and educators who are increasingly wary of the digital threats facing children, from cyberbullying to exposure to inappropriate content.

The controversy surrounding WhatsApp's age limit reduction is emblematic of the broader challenges facing the tech industry today. As digital platforms become ever more integral to our daily lives, the need for robust protections for young users has never been clearer. The debate over WhatsApp's policy change underscores the tension between the drive for growth and the imperative to safeguard the digital well-being of the next generation.