[UNITED STATES] The Senate has confirmed Frank Bisignano as the new commissioner of the Social Security Administration (SSA), marking a significant leadership shift at an agency already in flux under the Trump administration’s Department of Government Efficiency (DOGE).
Bisignano's confirmation arrives at a pivotal time for the SSA, which is grappling with longstanding operational issues and growing public scrutiny. The agency’s trust funds are projected to run dry by 2035, according to the latest trustees’ report—potentially triggering automatic benefit reductions unless lawmakers act. While supporters say Bisignano’s experience in the financial technology sector could help modernize the agency, critics warn that his corporate background may unduly influence public policy.
The chairman and CEO of financial services giant Fiserv Inc., Bisignano was nominated in December by then President-elect Donald Trump. Trump formally began his second term on January 20.
The SSA, responsible for distributing monthly benefits to more than 73 million Americans, has been under interim leadership since February, when Leland Dudek succeeded Michelle King as acting commissioner. King stepped down amid concerns about DOGE's access to confidential data, intensifying tensions between political appointees and longtime agency staff.
Internal communications obtained by CNBC highlight declining employee morale during ongoing restructuring efforts. One memo from the National Council of Social Security Management Associations warned that “the erosion of institutional knowledge threatens the agency’s ability to serve beneficiaries effectively.”
A federal judge has since issued a preliminary injunction barring DOGE from accessing sensitive personal information, including Social Security numbers, medical and financial records, and other private data.
Tuesday’s confirmation vote fell along party lines, with Republicans backing Trump’s nominee and Democrats voicing concerns about Bisignano’s affiliations and the potential for politicized leadership.
The vote underscores widening partisan divides over Social Security’s future. While Republicans have proposed raising the retirement age and adjusting benefit calculations, Democrats have advocated for expanding the program. Bisignano’s tenure will likely be defined by his ability to steer the agency through these political crosscurrents while preserving its independence.
Ahead of the vote, Democratic Senators Elizabeth Warren of Massachusetts and Ron Wyden of Oregon held a rally outside the Capitol to oppose the nomination. “We want Donald Trump to stand with working families and seniors and stop the attack on Social Security once and for all,” said Wyden, the ranking member of the Senate Finance Committee. Following the confirmation, several advocacy groups voiced alarm over Bisignano’s appointment.
“This vote was an opportunity for the Senate to reject the decimation of Social Security and demand leadership committed to its preservation,” said Nancy Altman, president of Social Security Works. “Instead, every Senate Republican just endorsed DOGE’s dismantling of the program.”