Singaporean Start-Up Innovates to Combat Counterfeit Concert Tickets

In the digital age, the proliferation of counterfeit products has escalated to alarming levels, affecting various sectors, including the entertainment and education industries. However, a beacon of hope emerges from Singapore, where a pioneering start-up, Accredify, has taken a stand against this menace. Initially gaining recognition for its innovative solution to issue tamper-proof COVID-19 certification, Accredify is now setting its sights on a new challenge: combating fake concert tickets and academic certificates.

The Genesis of a Solution

During the COVID-19 pandemic, Accredify emerged as a critical player, enabling healthcare firms to issue verifiable memos essential for cross-border travel. This technology not only facilitated safe travel but also instilled confidence in the authenticity of health certifications. Building on this success, Accredify received a significant boost with funding from Okta Venture, the venture firm of American digital identity specialist Okta. This investment is a testament to the potential of Accredify's technology to make a global impact.

Expanding Horizons

With the backing of Okta Venture, Accredify is poised for global expansion, aiming to reach Okta's extensive base of 18,000 enterprise customers. The company's mission is clear: to leverage its technology to fight everyday scams, particularly in e-commerce, ticketing, and news dissemination. "One of the next steps for us is to solve the big problems that touch citizens' lives: To prevent scams and fraud in e-commerce, ticketing and news dissemination," stated Mr. Quah Zheng Wei, co-founder and chief executive officer of Accredify.

A Growing Concern

The urgency of Accredify's mission is underscored by the alarming statistics reported by the Singapore police. Between January 1 and March 12, 2024, at least 1,551 victims fell prey to e-commerce scams involving concert tickets, with total losses amounting to at least $737,000. The majority of these fraudulent tickets were for the highly anticipated Taylor Swift’s Eras tour in Singapore. This stark reality highlights the critical need for secure and verifiable ticketing solutions.

The Technology Behind the Solution

Accredify's approach to combating fraud involves the issuance of verifiable credentials, a method first utilized during the pandemic. This technology ensures the authenticity of tickets and certificates by enabling easy verification through digital means. For instance, the Accounting and Corporate Regulatory Authority (Acra) of Singapore has already adopted Accredify's technology, allowing users to verify business profiles and registration certificates via a QR code scan.

Looking Ahead

As Accredify embarks on its mission to secure the ticketing and academic certification sectors, its technology stands as a formidable barrier against fraud. The start-up's global expansion, fueled by Okta Venture's funding, marks a significant step forward in the fight against counterfeit products. With over 900 organizations in Asia and Europe already benefiting from Accredify's solutions, the future looks promising for a world where digital security measures protect consumers from scams and fraud.

Accredify's innovative approach to digital security measures represents a significant advancement in the ongoing battle against counterfeit products. As the start-up continues to expand its technology globally, the potential to safeguard consumers and enhance the integrity of the ticketing and academic certification sectors is immense.