Tipping has long been a staple of American culture, but recent trends have pushed it to new extremes. Digital payment systems now prompt customers to tip for services that traditionally didn't require gratuities, leading to widespread tipping fatigue. Despite the growing sentiment that tipping is out of control, there are still scenarios where tipping remains crucial.
The confusion surrounding tipping is not unfounded. According to a Pew Research Center study, 72% of U.S. adults believe tipping is expected in more places today than it was five years ago, but only a third feel confident about when and how much to tip. This lack of clarity has led to frustration and even resistance against tipping prompts.
When Tipping is Essential
Sit-Down Restaurants: Tipping waitstaff at sit-down restaurants is a long-standing tradition. These workers often rely on tips as a significant part of their income. The general guideline is to tip at least 18-20% of the pretax bill. As Ted Rossman, a senior industry analyst at Bankrate, notes, "For things like sit-down restaurant meals, haircuts, and taxis/rideshares, a 20% tip is recommended".
Food Delivery and Rideshare Services: Delivery drivers and rideshare operators also depend heavily on tips. While some may argue that these services are becoming too frequent, the effort and convenience they provide justify a gratuity. A Pew Research Center survey found that 61% of U.S. adults who use rideshares or taxis often or always tip.
Personal Services: Services like haircuts, nail salons, and massages typically warrant a tip. These professionals often build personal relationships with their clients and provide specialized services that go beyond basic tasks. A 15-20% tip is generally expected in these settings.
When Tipping is Optional
Fast Food and Takeout: Tipping at fast food establishments and for takeout orders is less clear-cut. While some people choose to tip for exceptional service, it is not mandatory. Elaine Swann, an etiquette expert, suggests that tipping in these scenarios is a nice gesture but not required.
Counter Service: Workers at coffee shops and other counter-service establishments are typically paid an hourly wage. While tipping is appreciated, it is not obligatory. If a barista or cashier goes above and beyond, a small tip can be a way to show appreciation.
Navigating Digital Tipping Prompts
The rise of digital payment systems has made tipping more visible and, at times, more intrusive. Customers are often prompted to tip for transactions that traditionally did not involve gratuities, such as buying a coffee or picking up a takeout order. This has led to what some experts call "tipflation," where the expectation to tip extends to nearly every purchase.
Michael Sandberg, a critic of the current tipping culture, argues that businesses should pay their employees a living wage instead of relying on customers to supplement their income. "Asking your customers to pay your employees directly is obnoxious and not very cool," he says.
Despite the growing frustration with tipping culture, there are still scenarios where tipping is essential. Sit-down restaurants, food delivery, rideshare services, and personal care services are all situations where gratuities are not only customary but necessary. Understanding when and how much to tip can help navigate the complexities of modern tipping practices.
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