Turbulence is an unavoidable aspect of air travel, often causing discomfort and, in rare cases, serious injuries. Singapore Airlines (SIA), renowned for its impeccable service and safety standards, has not been immune to such incidents. Over the past two decades, there have been six significant instances where turbulence led to serious injuries on SIA flights. These events underscore the importance of robust safety protocols and continuous improvements in aviation safety measures.
Case 1: August 1, 2017
On August 1, 2017, a Bangkok-bound SIA flight encountered moderate to severe turbulence shortly after take-off. The Boeing 777-200 experienced turbulence lasting three to five seconds as it flew through the edges of scattered clouds. Despite the pilots switching on the “fasten seatbelt” sign 28 seconds before the turbulence hit, the cabin crew did not notice the sign was on. This incident highlighted the need for better communication and vigilance among the flight crew to ensure passenger safety during unexpected turbulence.
Case 2: June 18, 2015
A double-deck SIA Airbus A380 flying from Hong Kong to Singapore encountered turbulence while descending into Singapore. The turbulence lasted for about two seconds as the plane flew past a cloud that the pilots had been avoiding. This brief yet intense turbulence caused injuries to passengers who were not securely fastened, emphasizing the importance of adhering to seatbelt instructions at all times during a flight.
Case 3: June 28, 2004
An SIA Boeing 777-200 en route to Nagoya, Japan, from Singapore experienced severe turbulence. The sudden and unexpected nature of the turbulence resulted in injuries to several passengers. This incident led to recommendations for SIA to develop contingency plans for situations where passengers cannot be seated and secured during landing, ensuring their safety in such scenarios.
Case 4: March 22, 2002
On March 22, 2002, an SIA flight from Singapore to Auckland encountered severe turbulence. The turbulence was so intense that it caused injuries to passengers and crew members. This incident prompted the Transport Safety Investigation Bureau (TSIB) to investigate and recommend improvements in SIA’s safety protocols to better handle such situations in the future.
Case 5: November 12, 2001
A Singapore Airlines flight from Singapore to Los Angeles experienced severe turbulence over the Pacific Ocean. The turbulence caused injuries to several passengers, leading to an investigation by the TSIB. The findings from this investigation resulted in enhanced safety measures and training for SIA’s flight crew to better manage turbulence-related incidents.
Case 6: October 15, 2000
On October 15, 2000, an SIA flight from Singapore to Tokyo encountered severe turbulence. The turbulence was so severe that it caused injuries to passengers and crew members. This incident was one of the earliest cases that led to significant changes in SIA’s safety protocols, including better communication and coordination among the flight crew during turbulence.
These six notable instances of turbulence causing serious injuries on Singapore Airlines flights over the past 20 years highlight the unpredictable nature of air travel and the critical importance of stringent safety measures. SIA has continuously worked to improve its safety protocols, ensuring the well-being of its passengers and crew. As air travel continues to evolve, the lessons learned from these incidents will play a crucial role in shaping the future of aviation safety.