Ad Banner
Advertisement by Open Privilege
Singapore

East-West line services resume after morning delays due to train fault on July 4

Image Credits: UnsplashImage Credits: Unsplash
  • A track fault at Jurong East station caused a three-hour delay on the East-West Line on the morning of July 4.
  • SMRT advised commuters to add 30 minutes to their travel time and provided free bus services between Clementi and Boon Lay stations.
  • The incident highlights the need for improved maintenance and incident management plans to ensure the reliability of the MRT system.

Train services on Singapore's East-West Line (EWL) resumed after a three-hour delay caused by a track fault at Jurong East station on the morning of July 4. The disruption, which began around 5 am, was attributed to a faulty point machine, a critical component that controls train movements at rail junctions. This incident led to significant delays and inconveniences for commuters during the morning rush hour.

Key Events and Responses

SMRT, the train operator, first announced the fault at 7.25 am, advising commuters to add up to 30 minutes to their travel time and consider alternative routes such as the Thomson-East Coast Line, Downtown Line, and North-South Line. Due to safety concerns, trains were required to travel at a reduced speed of 5 km/h near the affected area. SMRT engineers were promptly dispatched to investigate and rectify the issue.

In response to the disruption, SMRT deployed free regular and bridging bus services between Clementi and Boon Lay stations to alleviate the commuter congestion. These services were well-utilized until the fault was resolved and normal train operations resumed at 8.10 am.

Commuter Experiences

The delays caused significant inconvenience for many commuters. Ms. Alice Low, who works at a clinic in Novena, recounted her experience: "I boarded the train at Boon Lay station at 6.45 am, and when I reached Jurong East station, all passengers were asked to alight. The station was packed, so I decided to take the North-South Line to get to Novena instead. Luckily, I left very early; otherwise, I would have been very late for work."

Public and Official Reactions

Photos and messages about the crowded conditions at Jurong East MRT station quickly circulated on social media, highlighting the impact of the disruption. SMRT issued an apology for the inconvenience caused, stating, "We are sorry for affecting your morning commute."

This incident follows a similar disruption on the North-South Line just a month earlier, where a two-hour service interruption was caused by a loss of traction power due to a malfunctioning surge arrester. Transport Minister Chee Hong Tat has emphasized the need for improved maintenance and incident management plans to prevent future occurrences.

The swift response by SMRT and the deployment of alternative transport options helped mitigate the impact of the disruption on commuters. However, the incident underscores the importance of robust maintenance and rapid response strategies to ensure the reliability of Singapore's MRT system.

Ad Banner
Advertisement by Open Privilege

Read More

Culture Singapore
Image Credits: Unsplash
CultureJuly 13, 2024 at 1:30:00 AM

Why assigning tasks before vacation often fails

As the summer months approach and vacation plans are finalized, many professionals find themselves scrambling to delegate tasks before their well-deserved time off....

Housing Singapore
Image Credits: Unsplash
HousingJuly 12, 2024 at 11:30:00 PM

The pitfalls of co-owning property with relatives

Owning a property is often seen as a rite of passage, a step towards financial independence and stability. However, the path to homeownership...

Finance Singapore
Image Credits: Unsplash
FinanceJuly 12, 2024 at 11:30:00 PM

CHAPS: The backbone of high-value transactions in the UK financial system

The Clearing House Automated Payment System, commonly known as CHAPS, is a vital component of the UK's financial infrastructure. Established in 1984, CHAPS...

Self Improvement Singapore
Image Credits: Unsplash
Self ImprovementJuly 12, 2024 at 10:30:00 PM

How to tell if someone is lying

In an era where misinformation and deception seem to be on the rise, the ability to discern truth from falsehood has become an...

Self Improvement Singapore
Image Credits: Unsplash
Self ImprovementJuly 12, 2024 at 9:30:00 PM

Speed up your success: 2 powerful ways to reach your goals more quickly

Achieving your goals can often feel like an uphill battle, but with the right strategies, you can fast-track your success. Two powerful techniques...

Financial Planning Singapore
Image Credits: Unsplash
Financial PlanningJuly 12, 2024 at 6:00:00 PM

Tips on how to make the most of possible Fed interest rate cuts

As the Federal Reserve (Fed) contemplates lowering interest rates, individuals need to be proactive in managing their finances to capitalize on potential changes...

Health & Wellness Singapore
Image Credits: Unsplash
Health & WellnessJuly 12, 2024 at 4:30:00 PM

A famous bodybuilder talks about the two supplements he definitely wouldn't use

Renowned bodybuilding coach Cliff Wilson, a prominent figure in the fitness world, is known for his expertise in guiding athletes to peak performance....

Relationships Singapore
Image Credits: Unsplash
RelationshipsJuly 12, 2024 at 4:00:00 PM

Do you need a "social-media concierge" for your wedding?

Weddings have evolved beyond traditional ceremonies and receptions. With the rise of social media platforms like Instagram and TikTok, couples are now faced...

Financial Planning Singapore
Image Credits: Unsplash
Financial PlanningJuly 12, 2024 at 4:00:00 PM

Essential money lessons for kids and teens

Teaching children about money has become more crucial than ever. As parents, we have the responsibility to equip our kids with the financial...

Technology Singapore
Image Credits: Unsplash
TechnologyJuly 12, 2024 at 2:30:00 PM

The bad side of social media: Telling the dark truth

Social media has become an integral part of our daily lives, connecting us with friends, family, and the world at large. However, beneath...

Housing Singapore
Image Credits: Unsplash
HousingJuly 12, 2024 at 2:30:00 PM

As a result of high housing costs, divorced couples are still living together

In today's challenging real estate market, a new and unexpected trend is emerging: divorced couples continuing to live together due to skyrocketing housing...

Tech Singapore
Image Credits: Unsplash
TechJuly 12, 2024 at 1:30:00 PM

Tesla's autonomous ambitions hit speedbump: Robotaxi event postponed

Tesla, the electric vehicle pioneer led by tech visionary Elon Musk, has announced a delay in the unveiling of its much-anticipated robotaxi. This...

Ad Banner
Advertisement by Open Privilege
Load More
Ad Banner
Advertisement by Open Privilege